In this role, you will have the opportunity to supervise a team of service engineers and technicians, ensuring timely and high-quality delivery of service offerings, solutions, and projects to customers. Each day, you will contribute to the execution of service strategy and growth by focusing on cost-effective service delivery and adherence guidelines. You will also showcase your expertise by driving service achievements through resource planning, allocation, and effective implementation of standard procedures and safety protocols. The work model for the role is hybrid. This role is contributing to the Process Automation Marine & Ports division. You will be mainly accountable for: •Ensuring customer focus, urgency, and care in your direct area of responsibility, building sustainable customer relationships for growth, satisfaction, and retention. •Driving the development of processes and practices based on customer feedback (Net Promoter Score) to consistently improve customer experience. •Allocating, driving, and monitoring work based on order content, delivery time, competencies, and workload. •Managing a team of service professionals, guiding their development, and ensuring effective organization and direction within your area of responsibility.
The Marine & Ports Division serves the shipping and ports industries through its extensive portfolio of integrated systems and solutions that improve the flexibility, reliability and energy efficiency of vessels and container terminals. By coupling power, propulsion, automation, marine software and services that ensure maximum vessel uptime, the Division is well positioned to help the marine industry to achieve its decarbonization targets while improving the profitability and sustainability of our customers’ business throughout the entire lifecycle of vessels. With ABB Ability™ Marine software solutions and ABB Ability™ Collaborative Operations Centers around the world, shipowners and operators can run their fleets at lower fuel and maintenance costs, while improving crew, passenger and cargo safety as well as overall productivity of their operations. Further, the Division delivers automation, electrical systems and digital solutions for container and bulk cargo handling, from ship to gate. These solutions help terminal operators meet the challenge of larger ships, taller cranes and bigger volumes per call, and make terminal operations safer, greener and more productive. We value people from different backgrounds. Apply today for your next career step within ABB and visit to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: screen_reader_10_20.pdf formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. myBenefitsABB.com
...Job Description: TCI is looking for a safe and dedicated Class C drivers in the Kansas City area! We are looking for a driver in need of something steady and local. The current open position will offer you stability and a home daily schedule that you will appreciate!...
...insurance,Paid orientation, andPaid training.At Always Best Care, we believe in providing more than just care - we deliver... ...Plan Implentation * Behavioral Management * Understanding of Dementia- Knowledge of different types of Dementia, their symptoms, and progression...
...MedWiz Pharmacy of Mass is a leading provider of long-term care & skilled nursing pharmacy services. We are actively seeking people like you- passionate, highly skilled and motivated to make a difference! Join the MedWiz of Mass team as a pharmacy account manager, where...
1. Implement and improve the entire production and operation process of the factory to ensure its efficient and normal operation; 2. Responsible for arranging production progress and monitoring the production process, solving problems encountered...
...is geared toward current college students who have a passion for internal workings and an interest in NorthStar Clean Energy and the... ...join us and #FindYourNorthStar! What you will do: Current MBA graduate student will work as part of a larger team to provide hands...