Job Description

The Retail Manager role is a fulltime management position responsible for all aspects of managing retail stores on property. Accountable to delivering sales plan through effective management/delegation of store and operational tasks. Retail Manager reports to the Director of Retail while supervising sales leadership team and store sales associates.

Building High Performing Teams:

• Attract hire develop train inspire and retain top talent
• Coach develop to maximize the success and selling potential of all sales associates
• Set and reinforce clear and aligned expectations performance results and accountability with all associates
• Effectively and fairly manage and drive high performance of all associates
• Ensure onboarding and continued training of the associate team
• Positively communicate personal and outlet sales goals (Budget ADS UPT CES) promotions and incentives to team.

Selling Effectiveness:

• Analyze the business and create/communicate clear action plans that optimize results and ensure effective execution of all initiatives
• Ensure team communication; reinforcing that retail leadership at every level are focused and accountable to selling
• Develop and grow a highly satisfied and loyal customer base through team follow up and accountability
• Develop and drive company selling strategies that will be implemented by the retail leadership team
• Develop shopping experience initiatives
• Implement company selling strategies

Live the Culture:

• Make good factbased shopkeeper decisions that keep the store full and abundant
• Build a store environment that is sharply focused on consistently delivering exceptional shopping experiences
• Lead consistent focus on delivering engaging customer experiences
• Promote the culture of colleague recognition
• Build a team that works well together based on the needs of the division

Operational Excellence:

• Direct inventory management activities
• Proactive Outlet Operation Execution (Business Preparation Management Coverage Communication)
• Accountability of all outlet financials Labor management Control Costs Food Cost Beverage Cost COS All Operating Expenses
• Execute updated floor sets and product change over in outlets based on needs of the business and seasonal periods.
• Act as manager on duty when scheduled to address customer service vendor  concerns maintenance issues
• Partner with the sales lead team to support action plans that optimize results and ensure effective execution of operational initiatives
• Accountability of all policies and procedures
• Incorporate Loss Prevention and safety messages into daily operations
• Maintain OSHA requirements to ensure the outlets are a safe working and shopping environment

Qualifications :

• 3 Years Retail Sales Management Experience
• Must be fluent in Excel Word Power Point Publisher POS
• Must have Maricopa County Food Handlers Card and AZ Liquor Server Certification
• Proven ability to drive sales results through a strong level of business acumen
• Demonstrated success in talent development/management
• Strong communication skills and ability to foster a customer focused selling culture
• Availability for varied weekly shifts including weekend closing and peak shifts

Remote Work :

No

Employment Type :

Fulltime

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