Live Chat Support Specialist Job at Bold Gold Media, Scranton, PA

V0w5ZTl4K1BNN3Znb05ac3psUCtVV05rSlE9PQ==
  • Bold Gold Media
  • Scranton, PA

Job Description

Full Time Live Chat Support Specialist

We are looking for a full-time Live Chat Support Specialist to join our team. The ideal candidate will have excellent communication and customer service skills, as well as experience working in a fast-paced environment.

Responsibilities:

  • Provide live chat support to customers via our website
  • Answer questions about products and services
  • Resolve customer issues and complaints
  • Track and manage customer interactions
  • Provide feedback to the team on customer feedback

Qualifications:

  • 1-3 years of experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills
  • Proficiency in Microsoft Office Suite
  • Knowledge of live chat software

To apply for this position, please send your resume and cover letter to [email protected] We will review all applications and contact the most qualified candidates for an interview.

 

Job Tags

Full time,

Similar Jobs

PROTOCOOL Cooling Solutions

HVAC Installation Apprentice Job at PROTOCOOL Cooling Solutions

Are You An HVAC Installation Apprentice Who Wants To Work For A Thriving Company Where You Can Grow, Be Recognized, And Be Rewarded For Your Work?Stop Working At A Job That You Hate. Work With Friends In An Environment That Rewards You For Your Hard Work And Provides... 

Hannaford

Hannaford To Go Shopper Job at Hannaford

 ...PRIMARY PURPOSE As a Shopper, you operate as the representative of the customer. Hannaford To Go customers are entrusting you to provide them with a shopping experience that is on par or better than what they would receive if shopping themselves. From fresh item selection... 

CME Group

IT Audit Internship - Summer 2025 Job at CME Group

 ...requirements. Skills / Software Requirements: ~ Basic experience with Google Workspace applications. Education: Currently...  ...to: relevant experience, skills, education, location of the internship, and the internship area of focus. Through our Benefits... 

Thrive Internet Marketing Agency

Social Media Manager (Organic) Job at Thrive Internet Marketing Agency

Social Media Manager (Organic) Join Our Company: Thrive is one of the fastest growing and top digital marketing agencies in the world. We...  ...growth to our business partners and clients. We think about our work in two words: Relationships and Results. President Matt... 

Smokey Point Distributing

Freight Broker - Logistics Analyst Job at Smokey Point Distributing

 ...A DAY IN THE LIFE As a freight broker logistics , you'll be at the center of our logistics operation. Your day will start with reviewing shipments, engaging carriers, and analyzing market trends. You'll negotiate rates, solve logistical problems, and build strong...