HOUSEKEEPING MANAGER – Panama City Beach, FL
The Housekeeping Manager is expected to be responsible for providing the highest standards of guest satisfaction by promptly, efficiently and courteously ensuring that guest rooms meet and exceed property requirements.
Essential Functions:
-As a hands-on manager, communicate effectively and genuinely with employees.
-Ensure each employee and cleaner understand their duties and tasks.
-Maintain a professional image at all times and ensure employees and cleaners are also cognizant of image.
-Demonstrate team work by co-operating and assisting others as needed.
-Resolve all guest complaints to the satisfaction of property standards
-Assist in hiring, disciplinary action and performance evaluation, and development of housekeeping staff.
--Ensure new employees and cleaners are trained and clearly understand their responsibilities.
-May upon occasion be required to clean units, inspect units or assist others in meeting deadlines of unit turn around time.
-Schedule employees and cleaners in accordance with occupancy and reservations while staying within the company ratio guidelines.
Physical requirements:
This is not a desk job. This position requires standing, walking, bending, kneeling, stooping, and climbing all day. The manager can be required to frequently lift and/or move items over 50 pounds.
Work schedule:
This is a full-time position and hours of work and days of work vary based on business needs. This includes weekends, holidays, evenings, and possibly night hours.
This job description does not cover or contain a comprehensive listing of activities, duties nor responsibilities that are required for this job. Duties and responsibilities may change at any time with or without notice. The above is a general summary.
The job is located in Panama City Beach, Florida
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