Job Description

The Food Service Worker in our campus dining facility at Norfolk University is an essential team member responsible for various tasks in the food service operation. This role involves food preparation, customer service, maintaining cleanliness, and contributing to a positive dining experience for students, faculty, and staff.

Competitive Benefits:

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short- and Long-Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school.

• Prepare menu items following recipes and portion sizes for consistent quality and timely service.
• Provide exceptional customer service, taking orders, answering inquiries, and addressing concerns.
• Maintain dining, kitchen, and serving area cleanliness following safety standards.
• Assist with receiving, organizing, and stocking supplies and equipment.
• Follow food safety and health regulations and cooperate with team members to ensure smooth dining operations.

• High school diploma or equivalent
• Prior food service experience preferred but not required.
• Customer-oriented with strong communication and teamwork skills.
• Adaptability and physical stamina for a fast-paced, collaborative environment.

Who We Are: 

Norfolk State University is a historically Black university located in Norfolk, Virginia, with a rich history and strong ties to the African American experience. It offers a diverse range of technical, liberal arts, and graduate degree programs, emphasizing its commitment to preparing students for success in the global community.

Thompson Hospitality   is the nation’s largest minority-owned food and facilities management company. Our services include hospitality, full dining and quick service restaurants, campus dining, diversity consultation, facility operations and maintenance management. We are a family-run organization with more than twenty-five years providing services built on our core mission to provide a positive experience to every relationship we are involved in: one guest, one client, one team member at a time. As a fast growing company, we have a growth plan to more than double in size over the next three years. We are looking for team members who are interested in developing their careers to the next level while joining our team of over 4,000 employees, serving clients in over 40 states to include more than 1.9 million guests each year. Thompson Hospitality focuses on three core areas in everything we do:

• Purpose

• • Give back to our communities
  • Celebrate diversity
• People
  • Do the right thing
  • Treat people the way you want to be treated
  • Always do your best
  • Be accountable for our actions
• Performance
  • Serve the highest quality food
  • Provide world-class service
  • Maintain flexibility to better serve our clients

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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