Customer Service Supervisor Job at Cintas Corporation, Independence, OH

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  • Cintas Corporation
  • Independence, OH

Job Description

Requisition Number: 193254

Job Description

Cintas is seeking a Customer Service Supervisor to increase our "Customer Service Index" by ensuring high levels of satisfaction among our customers. Responsibilities include acting as the main point of contact and overseeing all areas of our fast-paced Customer Service Department by making independent decisions to assist customers; training and supervising our Customer Service Representatives; working with our sales, service, production and administrative departments to deliver prompt resolution of customer questions and concerns.

Skills/Qualifications

Required

  • Customer service or call center experience
  • Typing and 10 keypad experience
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Intranet/Internet
  • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred


Preferred

  • 1-3 years' management experience in a customer service or call center
  • AS/400 experience
  • Availability to start within two weeks after offer made/accepted

Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category: Service
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

Job Tags

Full time, Work experience placement, Local area, Shift work, Day shift,

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