Job Description

UFG, Inc.

Collections Coordinator - Transworld Business Advisors

If you are looking for an opportunity to thrive and build a rewarding career with an industry-leading company - this is your chance to join us at United Franchise Group! With over 39 years in the franchising industry and more than 1600 franchisees throughout the world, United Franchise Group offers unprecedented leadership and solid business opportunities for entrepreneurs. 

As we continue to grow, so does our need for highly motivated individuals like you to join our team as a full time Collections Coordinator for our Transworld Business Advisors brand . Our continued success has led us to create more of these important roles in our headquarters in West Palm Beach, FL . With us, you’ll enjoy an awesome casual work environment with a great team of smart, motivated, innovative and fun people. More than just another job, this is a fantastic opportunity to establish yourself and build a career in this globally expanding industry.

Transworld Business Advisors is the number one business brokerage franchise in the world. Transworld originated over 40 years ago in South Florida and after building the Florida market, partnered with United Franchise Group to take the brand global. Transworld now has over 250 offices and 600+ agents worldwide- and the network continues to grow each month!

Top Five Reasons YOU Should Work at United Franchise Group

1. We encourage and help people become successful entrepreneurs to enhance their lives and the communities around them.
2. Our team consists of people who are zealous about growing personally and professionally.
3. We are made up of positive, enthusiastic, and passionate people who work hard and play hard.
4. We are a family owned company that functions like a family, quirks and all!
5. It’s our mission to provide the best customer service to our franchisees across the globe. When they are successful, we are successful!

Job Description

• Monitor and review financial transactions, processes, and reporting to ensure accurate royalty reporting throughout the system.
• Assist in the development and implementation of financial compliance policies, procedures, and controls to ensure brand requirements are met.
• Provide training and guidance on running monthly reports and capturing all transactions to ensure brand compliance on all royalty reports.
• Coordinate and support internal and external audits related to financial compliance issues.
• Prepare and maintain documentation, reports, and records related to financial compliance activities, findings, and remediation efforts.
• Collaborate with cross-functional teams on best practices to ensure all income is reported and tracked.
• Identify opportunities for process improvements and enhancements to strengthen financial compliance controls and practices.
• Monitor social media for closed transaction announcements.
• Conduct customer satisfaction calls to clients.
• Cross reference active listings and sales across multiple databases.
• Collection of closing statements on all transactions.
• Research, track and resolve any accounting and/or reporting issues.
• Compose and prepare correspondence, reports, and other documents.
• Sends out Welcome letters to new franchisees regarding royalty program.
• Travel 50% domestically.
• Implements franchisee launch program
• Train and support franchisees and agents on the Transworld systems and model

Qualifications

Bachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four-year college or university; or Associate's degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.

To perform this job successfully, an individual should have strong working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.

Understanding of general accounting principles. The ability to work with confidential information. Excellent written and verbal communication skills. Interest in working in a financial environment. Excellent organizational skills with attention to detail-oriented work. Must be proficient using Microsoft Excel. Ability to meet deadlines and work well under pressure in a fast-paced environment. Must have a proactive, self-motivated, can-do attitude. Team player.

Additional Information

If the thought of making a difference excites you and would like to bring and put into action your talents and entrepreneurial spirit to an organization that will inspire you to reach your true potential – we may be the perfect fit for you. 

Once you become part of our amazing team of winners you’ll enjoy:

• Competitive compensation
• Comprehensive training to hone your skills at our headquarters
• Travel opportunities
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid holidays
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

Join us at United Franchise Group – a global leader for entrepreneurs!

Apply today!

All your information will be kept confidential according to EEO guidelines.

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