Job Description

Benefits:

401(k) with matching
Dental, Vision, and Health Insurance
Life Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Paid Time Off (PTO)
Paid Holidays (10 + 1 floating holiday)
Tuition Reimbursement (up to $5,250 per year)
Employee Assistance Program (EAP)
Why Join Us?

We are passionate about supporting students in understanding and managing their student loans, while also educating them on broader financial matters. Our motto, "Helping Educate Responsible Repayment Options," reflects our commitment to providing clear guidance with respect and dedication. Join us and be part of a team that makes a difference!

What You'll Do:

As a Bilingual Counselor, you'll assist current and past students in understanding their student loan options. You'll engage with them through inbound and outbound calls, emails, and web chat to provide clear guidance and share valuable resources to help them navigate their loan repayment.

What We Offer:

Comprehensive Training: Receive in-depth training to help you succeed and grow.
Career Growth: We believe in professional development and offer opportunities for advancement and salary increases.
Work-Life Balance: Enjoy a casual work environment and the potential for a hybrid work schedule, combining in-office and remote work.
Competitive Compensation: Earn a base salary of $37,440 annually, with a range of benefits to support your health, financial, and educational goals.
Generous Time Off: Take advantage of paid time off, holidays, and a week-long paid holiday closure for Christmas.
What You'll Need:

Communication Skills: Strong listening and speaking abilities in both English and Spanish.
Attention to Detail: Be organized and thorough in managing student loan information.
Problem-Solving Skills: Address and resolve student inquiries with a customer-focused approach.
Work Ethic: Integrity, a strong desire to help others, and a stable work history.
Education & Experience: A high school diploma or GED is required. An associate's degree or relevant experience is preferred.
Location: The role requires residency within commuting distance of our office.
Who You Are: You are someone who values education and enjoys helping others. With a strong work ethic and bilingual skills, you are passionate about guiding students towards financial success. You understand the importance of student loan management and have the skills to explain complex topics in a simple, supportive way.

Ready to Apply? If you're looking to make a meaningful impact on students' lives, we'd love to hear from you.
Employment Type: Full-Time
Salary: $ 18.00 Per Hour

Job Tags

Hourly pay, Holiday work, Full time, Casual work, Remote job, Flexible hours,

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